FAQs
1. I have a concern about my order. What’s the best way to contact you?
For any questions or concerns, please email us at trycavora@gmail.com. Our support team will be happy to assist you as quickly as possible.
2. How long does it take to process my order?
Orders are typically processed within 2–4 business days before they are shipped. During peak periods, processing times may be slightly longer.
3. How long does shipping take?
- Domestic shipping: 4–7 business days after processing
- International shipping: 7–14 business days after processing
Shipping times may vary depending on your location and carrier delays.
4. When will I receive my tracking information?
Once your order has shipped, you’ll receive a confirmation email with tracking details.
Please allow 24–72 hours for tracking information to update in the carrier’s system.
5. Do you ship internationally?
Yes, we ship internationally. Please note that shipping times and customs processing may vary depending on your country.
6. Can I change or cancel my order?
If you need to modify or cancel your order, please contact us within 1–2 days of placing your order at trycavora@gmail.com.
Once your order has been processed or shipped, changes may no longer be possible.
7. What is your return policy?
We offer a 30-day money-back guarantee on all orders. Items must be unused and in their original condition to qualify.
To begin a return, please contact us at trycavora@gmail.com with your order number and reason for return.
8. What if my order arrives damaged or there’s an issue?
If your item arrives damaged or there is an issue with your order, please contact us at trycavora@gmail.com as soon as possible. We’ll review the situation and work with you to provide a resolution.
If you have any additional questions, feel free to reach out to our team at trycavora@gmail.com.
Thank you for choosing Cavora.